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Playabets FICA | How to Verify Your Account So You Can Make Withdrawals

Even if you're brand-new to betting, you would've probably heard of FICA, which is the same process you must complete when opening a new cellphone contract or bank account. Betting companies like Рlаyаbеts must adhere to the same rules which require customers to prove their identity and physical address before making transactions on their accounts. 

Ассоrding tо FIСА rеgulаtiоns, аny betting site or bookmaker must hаvе in their possession сорies оf dосumеnts tо рrоvе thеir customers' identity and residential address.

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Read and learn how to FICA your Playabets account so you can make withdrawals. We explain three ways you can FICA your Playabets account and get your winnings as soon as possible.

What is FICA and why do I need to do it?

FICA stands for the Financial Intelligence Centre Act of 2001. The purpose of this South African government regulation is to prevent money laundering and fraud.

The personal information you use to FICA your Playabets account is kept confidential by Playabets but is required by the company in order to comply with FICA regulations they must adhere to.

fica requirements

So how to FICA your Playabets account is still a question you need to be answered. To verify your Playabets account so you can withdraw funds and enjoy your winnings, the following documents must be submitted:

📃 Proof of Identification

This can be a copy of your green barcoded ID document or Smart ID Card. Other acceptable forms of identification are your Driver's License or National Passport.

📃 Proof of Address

You must also supply Playabets with a copied document that proves your address and is no older than 3 months. This could be a utility bill, lease/rental agreement, bank statement or any other official document that contains your full name and current home address. 

fica address document

Below is a list of documents you can use to prove your address:

✅ Utility bill (less than 3 months old)

✅ Bank statement (less than 3 months old)

✅ Lease or rental agreement (less than 12 months old)

✅ Municipal rates bill (less than 3 months old)

✅ Mortgage/home loan statement (less than 3 months old)

✅ Telkom or cellphone account (less than 3 months old)

✅ Official SARS document (less than 12 months old)

✅ Insurance policy document (less than 3 months old)

✅ TV license document (less than 12 months old)

✅ Motor vehicle registration document (less than 12 months old)

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How to FICA your Playabets account

After completing Playabets registration (here's how to get signed up), you're ready to FICA your Playabets account. There are two ways you can submit your Playabets FICA documents, which are as follows:

1️⃣ How to FICA your Playabets account via email

Take clear photographs of your ID document and proof of address with your cellphone or scan the documents using a computer. Attach these documents to an email addressed to Don't forget to include your full name and Playabets username so your account can be identified. 

Wait for email confirmation that your Playabets FICA documents have been received. If all your documents are in order, it should take no longer than 48 hours for your Playabets account to be activated for withdrawals.

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2️⃣ How to FICA your Playabets account via Live Chat

Your other option is login to your Playabets account (here's how) and use the Live Chat facility to submit your Playabets FICA documents. 

Once your identity has been successfully verified you can make withdrawals from your Playabets account.

3️⃣ How to FICA your Playabets account via WhatsApp

The third option is to submit your Playabets FICA documents via WhatsApp message to 078 800 1018. Simply compose a message explaining you wish to FICA your Playabets account. Use the paperclip icon to locate the documents on your phone or computer and click "Send" to confirm.

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Playabets FICA Guidelines

➡️ Photographs or copies of documents must be clear and legible.

➡️ Where applicable, copies of both sides of all documents must be provided.

➡️ All four corners of each document must be visible in all copies or photographs.

➡️ You can use electronic documents to prove your address as long as the company’s name and registration number are shown.

➡️ Retail accounts (e.g. Foschini or Edgars) and payslips cannot be used to prove your address.

➡️ Proof of address document must show your residential address and not a PO Box or Private Bag number.

What if I don't have a document to prove my address?

If you are unable to provide proof of address, you can get an affidavit to verify that you live at a certain address. This is a certified letter from someone living at the same address as you or from someone like a landlord, employer or spouse who can vouch that you live there. The letter must be stamped and certified by the police or a Commissioner of Oaths. 

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For more about online sports betting, casino games and lotteries in South Africa, visit the Betting Guide homepage to find bookmaker reviews, promotions, betting tips and more.

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