How to FICA your Lulabet Account | Verify Your Account For Withdrawals in a Few Easy Steps

If you're new to online betting in South Africa, you might not know about FICA which is a government law and requirement that every person with an online account must verify their identity and address.

This means that before you can withdraw funds from your Lulabet account, you must first submit FICA documents for verification purposes before your winnings can be paid out.

Lulabet FICA

Just like every other online bookmaker in South Africa, Lulabet requires FICA verification to ensure its site is not unlawfully used for money laundering, the financing of terrorism or other criminal activities. As a result, LulaBet reserves the right to suspend any betting account that has not met FICA requirements.

Most Lulabet customers will be automatically verified for deposits upon registration but LulaBet may ask you to provide a copy of your ID/Passport and/or proof of residential address should this not be the case.

You'll soon know exactly how to FICA your Lulabet account via email or on their website. Get your ID and address documents ready and keep reading for detailed instructions.

Which Lulabet FICA documents are required?

There are two types of documents required to successfully FICA your Lulabet account.

The first is a scanned copy or clear photograph of your green barcoded ID/Driver's License/Passport to verify your full name and ID number. The second document required is a scanned copy or clear photograph of any official document that verifies your residential address (where you live).

1️⃣ Proof of Identity (only ONE of the following required):

📃 Valid South African ID/Driver's License/Passport

📃 Valid Foreign Passport (for non-South African customers)

2️⃣ Proof of Address (only ONE of the following required):

📃 Tax certificate

📃 Bank statement/letter 

📃 Municipal rates bill

📃 Account statement (Telkom, Edgars, Ackermans, etc.)

How to FICA your Lulabet account

To FICA your LulaBet account, you'll either need to email or upload one of each of the above document types to Lulabet so they can verify your details and activate your account for withdrawals. For example, if you send/upload a copy of your ID book, it's unnecessary to upload a copy of your driver's license.

Similarly, if you send/upload a copy of your municipal rates bill, it's unnecessary to upload a copy of your Telkom account as well. One proof of ID and one proof of address document should suffice.

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Lulabet FICA via website

To submit your Lulabet FICA documents on the website, you can upload them by following these steps:  

1️⃣ Visit the Lulabet site and log in.

2️⃣ Click on your account profile in the top right of the screen.

3️⃣ Go to "Settings" and then select "Verification".

4️⃣ Select the document to upload (including the document type and expiry date).

5️⃣ Click "Submit" to complete.

6️⃣ Upload your documents one at a time until you have submitted 1x proof of ID and 1x proof of address.

7️⃣ Wait for notification that your Lulabet FICA documents were approved.

Lulabet FICA via email

Another way to FICA your Lulabet account is to submit your documents via email. Here's how:

1️⃣ Scan or photograph your FICA documents

2️⃣ Compose a message to support@lulabet.co.za with your Lulabet username in the subject line or body of the email.

3️⃣ Click "Attach File" (paperclip icon) and browse for the documents on your phone.

4️⃣ Send the email and wait for confirmation that your Lulabet account was successfully FICA verified.

Lulabet FICA Tips

👉 Scan your FICA documents in colour or take photos in good light, holding your phone camera as still as possible.

👉 Your ID photo, ID number and name must be clear and easy to read on the documents you submit.

👉 Your proof of address must match the address you provided when registering your Lulabet account.

👉 Keep your file size below 4MB to ensure the document uploads correctly.

Lulabet Withdrawals

Once your Lulabet account has been successfully FICA verified, you are ready to make your first Lulabet withdrawal. There are three withdrawal options available which include EFT, Standard Bank Instant Money and FNB eWallet.

The waiting period for Lulabet withdrawals to be processed will depend on the payment method EFT withdrawals take up to 48 hours while cash send or e-wallet payments are usually paid within a few hours. If you plan to make a Lulabet withdrawal via EFT, you must email or upload a copy of a bank statement/letter with your name and banking details.

Withdraw winnings from your Lulabet account using any of the following payment methods: 

💸 EFT

💸 Standard Bank Instant Money

💸 FNB eWallet

Lulabet quick links

➡️ Lulabet Registration Guide

➡️ Lulabet Welcome Bonus

➡️ Lulabet Review

➡️ Lulabet Slots

For more about online sports betting, casino games and lotteries in South Africa, visit the Betting Guide homepage to find bookmaker reviews, promotions, betting tips and more.