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How to FICA your Sportingbet Account For Easy Withdrawals

No matter which betting site you choose to join in South Africa, FICA is a necessary part of the registration process. Sportingbet, one of South Africa's longest-running online bookmakers, also requires new customers to verify their identity and physical address. 

We're here to help you step by step through the process of how to FICA your Sportingbet account so you can make easy withdrawals. Still haven't signed up? Register here and get your First Deposit matched up to R2 000!

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Follow our easy guide on how to FICA your Sportingbet account so you can make withdrawals. The article below includes step-by-step instructions for the 3 different ways you can submit your documents, plus other important Sportingbet FICA information.

Why must I complete the Sportingbet FICA process?

Under South African law, all licensed bookmakers are required to perform checks on their customers to verify their age, as well as prevent identity theft and fraud. As soon as the Sportingbet FICA process is complete, your account will be fully activated and you can withdraw funds. 

To verify your online betting account, Sportingbet requires two important pieces of information from you:

1️⃣ Government-issued document with photo and birth date (Passport, National Identity Book, Smart ID Card or Driver's Licence)

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2️⃣ Address via a utility bill or bank statement (no older than 3 months)

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How to FICA your Sportingbet account

There are 3 different ways to submit your Sportingbet FICA documents and verify your online account. We recommend using the uploader tool because it's the fastest and most reliable way to ensure your FICA documents are received.

Before submitting your FICA documents, you'll need to take clear scans or photographs of them. To ensure nothing is blurry, take your photographs in good light and steady your digital or phone camera using your elbows. 

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Here's how to FICA your Sportingbet account:

Sportingbet FICA via the uploader tool

Use the Sportingbet online uploader tool to submit your FICA documents. You'll need to be logged in to Sportingbet to use the uploader tool. 

1️⃣ Select which type of FICA document you want to upload.

sportingbet fica upload document

2️⃣ Click "Continue".

3️⃣ Drag and drop a file (desktop only) or choose a file from your computer or phone.

sportingbet fica upload id or address document

4️⃣ Locate the file and click "Upload" to submit the document.

5️⃣ Go back and repeat the process until you have uploaded both a copy of your ID and a proof of address document to be verified. 

Sportingbet FICA via WhatsApp

Attach a copy of your ID and proof of address to a message and send it to the Sportingbet WhatsApp number on +27 655 66 6641. Please include your username or email in the message so the agents know whose documents they are. 

sportingbet fica via whatsapp

Sportingbet FICA via email

Attach a copy of your ID and proof of address to an email message and send it to [email protected]. Once the documents are received, it can take up to 24 hours for your Sportingbet account to be verified. Confirmation will be sent to you via email. 

What happens if I don't FICA my Sportingbet account?

If your identity and address aren’t successfully verified, you can only deposit up to R20 000 before a 28-day grace period begins. Your deposit limit will then be increased to R100 000, but once this period expires, you must FICA your Sportingbet account before any further deposits or withdrawals can be made.

Sportingbet FICA checklist

✅ All the information on your documents is clearly visible and easy to read.

✅ Your ID document includes your first name, last name, date of birth and a recent photo of you. When submitting copies of a Smart ID Card or Driver's License, send copies of both the front side and the back.

✅ Make sure all 4 corners of every document are clearly visible in your copies, or they might be rejected.

✅ Utility bills used as proof of address must be no older than 3 months. 

Sportingbet FICA FAQ

Why must I send a copy of my ID as well as proof of address? 

Age and address verification is required by South African legislation. This process, referred to as Know Your Customer (KYC) is carried out by requesting documents that can help verify both your identity and address.

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I've already verified my account, why do I have to send more documents? 

You may be asked to submit additional documents to verify your personal information such as a bank statement or copies of the front and back of your debit/credit card.

Is it safe to upload my FICA documents? 

Your documents are made secure once they leave your phone or computer using 'SSL' technology. For this reason, the files cannot be intercepted when submitting them online.

secure connection icon, secured ssl protected safe data encryption

How are my documents protected once I send them? 

Your documents are stored in a highly secure data centre which is protected against unauthorised access.

Who has access to my documents? 

Only employees authorised to verify FICA documents have access to this personal information.

I don't have a scanner to copy my documents - what now? 

Use a digital camera, your phone, or a webcam to take a picture of your documents. Just make sure they aren't blurry by using a steady hand and allowing enough light into the room.

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For more about online sports betting, casino games and lotteries in South Africa, visit the Betting Guide homepage where you'll find bookmaker reviews, promotions, betting tips and more.

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