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1Voucher FAQ | All Your Questions About This Easy Deposit Method Answered

Vouchers are as much a part of betting in South Africa as soccer multibets and playing the Spina Zonke Jackpot Race. They haven't been around for long but it's hard to imagine life without them!

With so many punters using 1Voucher to top up their online betting accounts in South Africa, we get lots of questions about how these vouchers work and what to do if you have any issues while making a deposit.

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Have questions about a different voucher? Good news – most of your questions related to OTT Voucher, Blu Voucher and Kazang will also be answered here as these vouchers all work in much the same way.

In this FAQ we answer all your burning questions about 1Voucher so you can feel confident using this easy deposit method to recharge your betting account and become the next big winner!

What is 1Voucher?

1Voucher is a payment method punters can use to top up their betting accounts online without the need for a bank card.

It is a 16-digit voucher that you can purchase using cash at more than 10 000 outlets across South Africa. Remember, if it doesn't have 16 digits, it’s not a 1Voucher, so be wary of fakes!

Where can I buy 1Voucher?

🛒 Flash Stores

🛒 PEP Stores

🛒 Ackermans

🛒 Shoprite

🛒 Checkers

How to buy 1Voucher Online?

Watch this video to learn how to buy and redeem your 1Voucher online

How do I fund my betting account using 1Voucher?

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1️⃣ Buy a 1Voucher from any Flash, PEP, Shoprite, Checkers, OK, USave, House and Home or Ackermans store.

2️⃣ Log in to your online betting account.

3️⃣ Click on the "Deposit" tab.

4️⃣ Find the 1Voucher logo and select this deposit option by clicking the icon.

5️⃣ Enter the 16-digit voucher number and then click "Submit or "Redeem".

6️⃣ Your online betting account will automatically be credited with the full voucher amount.

Bookie Offer Summary Key Features


A platform for punters of every kind, new customers at Gbets can choose between a R1000 Casino Bonus or a R25 Free Bet to use on sports.

  • R25 Free Bet + R1000 First Deposit Bonus
  • Best EPL Soccer Odds in South Africa
  • Money Back Specials for Soccer, F1 and Golf
  • BetConstruct Casino Games Exclusive to Gbets
  • Play Lucky Numbers, Virtual Sports & Keno

Do I need an account with 1Voucher to make a deposit?

No. You can buy a voucher and deposit without opening a 1ForYou account.

Can I use 1Voucher on Betway?

Watch this video for how to deposit on Betway using a 1ForYou Voucher

Where else can I use my 1Voucher?

Use your 1Voucher to deposit on Hollywoodbets, Sportingbet, Supabets and lots of other online betting sites in South Africa. You can see the full list of 1Voucher partners at

How long is my 1Voucher valid for?

Your 1Voucher will expire 3 years after the date of purchase.

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Are there any transaction fees for using 1Voucher?

None. Niks. Zero. Zip. Nada.

My 1Voucher PIN is not working. What can I do?

Call the 1Voucher Call Centre on either of these numbers for help:

083 903 5274 (FREE on MTN)

084 193 5274 (FREE on Cell C)

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What happens if I lose my 1Voucher slip?

When you lose a 1Voucher or the PIN is scratched off and cannot be read, it's like losing cash. So unfortunately you can't get it back.

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What happens if my 1Voucher is invalid?

If your 1Voucher gives you an “Invalid” error after entering the PIN, please contact the 1Voucher Call Centre for help:

083 903 5274 (FREE on MTN)

084 193 5274 (FREE on Cell C)

What if I don’t want to use the full value of my 1Voucher?

The retailer where you bought your 1Voucher will give you a new one to the value of the change owed. However, if you deposit with 1Voucher into your online betting account, you must bet the full amount before requesting a withdrawal.

I didn’t receive any change for my purchase. Who do I contact?

You must contact the retailer where you purchased the 1Voucher.

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Where can I get the 1Voucher App?

The 1VoucherApp is free to download at the Google Play Store. 

How does the 1Voucher App work?

Read the User Guide which you can find in the app menu.

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How do I withdraw money from 1Voucher?

You can only withdraw funds as a 1Voucher PIN. You can then use that PIN to make further deposits or purchases. Your 1Voucher App balance cannot be withdrawn as cash.

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How do I update my cell number on the 1Voucher App?

Go to settings in the app menu.

How can I put money into my 1Voucher App?

Top up using a 1Voucher which you can buy at FLASH shops, Shoprite, Checkers, USave, and Pep stores.

What is the minimum/maximum voucher amount I can buy?

FLASH shops: R1-R1500

Pep & Ackermans stores: R20-R200

Shoprite/Checkers/USave stores: R5-R1500

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Can I withdraw to 1Voucher?

1Voucher is currently only available as a deposit option except for at Gbets. Make a withdrawal and collect your money at an approved retailer or through the 1Voucher App.

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For your added convenience, you can also buy OTT vouchers online.

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Still have questions?

We think we covered some of the main questions you might have about 1Voucher, but we still might've missed something. Check out this guide for more help on how to buy and use 1Voucher.

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For more about online sports betting, casino games and lotteries in South Africa, visit the Betting Guide homepage to find bookmaker reviews, promotions, betting tips and more.

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