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Having Betway Withdrawal Problems? Here's How To Fix Them Chop-Chop!

Having problems withdrawing money from your Betway South Africa account? We're here to help you get your money.

The good news is there are many ways to get funds paid to you from Betway. What's important to remember is that each Betway withdrawal method has its own requirements, waiting period and terms and conditions.

Below we outline the various Betway withdrawal methods available in South Africa, explain how to fix some common Betway withdrawal problems and tell you who to contact if you need more help. 

Betway Withdrawal Options

There are more than 20 methods to deposit funds into your account and 4 Betway withdrawal options available. The most common Betway withdrawal method is an EFT to your bank account, but payments like ABSA CashSend, Standard Bank Instant Money and FNB eWallet are becoming more popular.

No matter which method you use, Betway withdrawal problems can happen if you don't know how they work.

How long does a Betway withdrawal take?

If your Betway withdrawal problem is that your money is taking too long to arrive, please take note of the following Betway EFT withdrawal times:

💸 Withdrawals made before 12pm from Monday to Friday are usually paid into your bank account the same day.

💸 Withdrawals made after 12pm Monday to Thursday are usually paid the following day.

💸 Withdrawals made after 12pm on Friday are processed on Monday morning and usually paid the same day.

These times are all subject to meeting the Betway withdrawal terms and conditions (more info below).

YouTube video
Watch this video which explains the various Betway withdrawal methods available and how to fix withdrawal problems

Withdrawals are processed in 1-2 business days depending on which day you request your money. The best time to make a Betway withdrawal is before 12pm (noon) Monday-Friday as the funds are usually paid into your bank account the same day

The minimum EFT withdrawal at Betway is R50 and the maximum is R1 000 000 per day.

Betway ABSA CashSend withdrawal

ABSA CashSend is a great Betway withdrawal option for punters and you don’t need an ABSA bank account to use it.

How it works is that when you request an ABSA CashSend withdrawal, you'll receive an access code and PIN that you can use to withdraw funds from any ABSA ATM. If your Betway withdrawal problem is related to ABSA Cash Send you may want to take note of the following:

▶ Withdrawals will be paid to your valid South African cell phone number linked to your active Betway account.

▶ You will receive an SMS with a 10-digit unique reference number to retrieve your funds at an ABSA ATM.


▶ You will also receive an SMS from Betway with your 6-digit access code.


▶ Normal Absa bank transaction fees apply when withdrawing any funds from the ATM.


▶ The minimum ABSA CashSend withdrawal is R300 and the maximum is R3 000 per day.

Betway FNB eWallet withdrawal

The FNB eWallet works in a similar way to ABSA CashSend and is another convenient Betway withdrawal option for punters. After requesting the money, you'll get an SMS and then a PIN that you can use to withdraw from any FNB ATM.

▶Withdrawals will be paid to your valid South African cell phone number linked to your active Betway account.

▶ You will receive an SMS from FNB and be asked to follow instructions to obtain the PIN required for withdrawing funds from the ATM.


▶ Normal FNB bank transaction fees apply when withdrawing any funds from the ATM.


▶ The minimum FNB eWallet withdrawal is R300 and the maximum withdrawal is R25 000 per day.

Betway Standard Bank Instant Money withdrawal

You can now withdraw your Betway winnings from any Standard Bank ATM with Standard Bank Instant Money. Withdrawals are free and you don't need to have a Standard Bank account to use this service.

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Here's how to make a Betway withdrawal using Standard Bank Instant Money:

1️⃣ Visit Betway and log in.

2️⃣ Navigate to My Account and tap "Withdraw Funds".

3️⃣ Select Standard Bank Instant Money from the list of options.

4️⃣ Confirm your cellphone number.

5️⃣ Enter the amount and select "Withdraw Now".

6️⃣ Wait for Standard Bank to send your unique 10-digit PIN and 4-digit access code.

7️⃣ After receiving your PIN and code via SMS, visit your nearest Standard Bank ATM or one of the following retailers: Spar, Makro, Game, Builders Warehouse, Cambridge Food and Rhino stores.

8️⃣ At the ATM, enter 4-digit code followed by the 10-digit PIN provided in the SMS or go to one of the retailers mentioned above and provide the cashier with these details.

NB: If your registered cellphone number is not your current number, please contact Betway customer support. Allow up to 72 hours for your withdrawal to be processed.

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Betway Nedbank iMali withdrawal

1️⃣ Visit Betway and Log In.

2️⃣ Navigate to My Account and tap "Withdraw Funds".

3️⃣ Select Nedbank iMali from the list of options.

5️⃣ Enter the amount and select "Withdraw Now".

6️⃣ Click "Confirm Withdrawal" on the confirmation page.

6️⃣ Once the payment has been processed, you will receive an SMS from Nedbank with an OTP PIN.

7️⃣ Visit your nearest Nedbank ATM and select "Cardless transactions" and then "Send-iMali withdrawal".

8️⃣ Now enter your cellphone number, the OTP sent to you and the amount.

9️⃣ Click on Proceed to confirm the transaction and your cash will be dispensed.

NB: Nedbank Send-iMali is only valid for 48 hours from when Nedbank sends you an SMS. If you did not receive an SMS or would like to request a new one, please dial *120*001#.

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How to make a Betway withdrawal

If the Betway withdrawal problem you have is that you don't know how to access your money, read these step-by-step instructions for how to request a Betway withdrawal.

1️⃣ Visit the Betway site and log in.

2️⃣ Select My Account on the homepage.

3️⃣ Click the
Withdraw Funds button.

4️⃣ Complete the Betway withdrawal form by providing your bank details and other information.


5️⃣ Enter the amount your wish to withdraw and click
Proceed.

If your FICA documents have been verified, your Betway withdrawal should take 1-2 business days.

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Betway withdrawal limit

If you're experiencing a Betway withdrawal problem related to limits, here's the information you need. The minimum withdrawal at Betway South Africa is R50. The maximum you can withdraw per day depends on your withdrawal method.

EFT: R1 000 000
ABSA CashSend: R3 000
FNB eWallet: R25 000

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Was your Betway withdrawal reversed? 

There are a few reasons why your Betway withdrawal might've been reversed. Below we provide a few examples and offer solutions for each of them, so you can get your money as soon as possible!

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REASON 1 - WAGERING

You must always bet the amount you deposit in your Betway account at least once before you can request a withdrawal. For example, if you deposit R100 into Betway, you must place bets the value of at least R100.

You cannot place a R20 bet and then request a withdrawal of R80 from your Betway account. Only once you have bet the full R100 you deposited are you eligible to make a withdrawal. 

But you don't have to bet the R100 all at once. For example, if you deposit R100 and place a bet of R20. You can wait until you have some winnings in your Betway account from your first bet before using the remaining R80.

As soon as you've bet your deposit in full (no matter how much money is in your account), you can request a withdrawal.

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REASON 2 - FICA DOCUMENTS

Another common reason why Betway withdrawals are reversed is that customers don't submit FICA documents, or their documents are not accepted. If you haven't yet submitted your FICA documents, this is more than likely the reason your Betway withdrawal was reversed. 

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As per South African law, to complete your withdrawal, you must submit FICA documents to verify your identity. Send a copy of your ID/Passport as well as proof of residence to [email protected]. Read our guide on how to FICA your Betway account for withdrawals.

If your FICA documents were not accepted by Betway's compliance department, your withdrawal might also be reversed. You will usually be contacted via email with an explanation as to why your FICA documents were not accepted and how to submit them again successfully. 

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Ensure your Betway FICA documents are:

✅ No older than 3 months

✅ Clear and legible (no blurry text or photos)


✅ Contain the same information that you provided during sign up (name, physical address, ID/Passport number and other details)

In some cases, you may also be asked for a bank statement or additional proof of identity.

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Contact Betway South Africa

If you're still having Betway withdrawal problems you may want to speak to a customer support agent about your options. Contact Betway via Live Chat, Telephone or Email.

Tel: 0861 787 250
General Email: [email protected]
FICA Email: [email protected]

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For more about online sports betting, casino games and lotteries in South Africa, visit the Betting Guide homepage to find bookmaker reviews, promotions, betting tips and more.

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