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World Sports Betting (WSB) FAQ | Everything You Need to Know In One Place

Whenever you sign up with a new online betting site in South Africa you've got questions that you need to be answered. While many games work the same across bookies and the basics of placing a bet are fairly universal, every site is different when it comes to deposits, withdrawals, FICA, payout limits, wagering requirements, customer support and more!

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So starting right from the basics of how to sign up with World Sports Betting to making your first withdrawal, we hope this WSB FAQ covers everything you could possibly want to know by answering all your most pertinent questions, so you don't have to go looking anywhere else!

Is World Sports Betting a safe and legal site in South Africa?

Yes. World Sports Betting operates under a licence issued by the Gauteng Gambling Board (GGB) which means they are a 100% legal and regulated bookmaker in South Africa.

How do I register with World Sports Betting?

Opening an online account with WSB is easy and won't take longer than a few minutes. From the WSB mobile site, click the orange "Register" button near the top right of your screen button.

Enter information such as your name, mobile number, email address, ID number, date of birth, etc. until you have completed the WSB registration form. Activate your WSB account via email or through an OTP sent to your phone when ready.

To log in to your new WSB online account, follow these quick steps.

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What if I can’t remember my WSB login?

Easy! Simply click the “forgot my password” link and we will send you a link to your registered contact details to reset. If you do not have access to the contact details you provided, you can contact our team and update your details. This may require answering security questions.

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How do I deposit on World Sports Betting?

There are many payment methods available for topping up your WSB account, so use whichever one is easiest for you! Recharge using a voucher (1voucher, OTT, Blu), debit/credit card or via EFT using Ozow or PayFast. Web wallets such as Neteller and Skrill are also available. 

To make a WSB deposit, simply log in to your account and click "Deposit" before selecting your payment method and following the on-screen instructions. 

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What bonus do I get when joining WSB?

World Sports Betting will match your First Deposit 100% with a free Betting Voucher of up to R10 000! To claim your WSB Welcome Bonus, deposit R50 or more and then email promotions@wsb.co.za with the subject line "100% Bonus Offer". 

WSB will match your deposit 100% so you have double the money to play with up to a maximum of R10 000. You'll need to bet your deposit amount 5x at odds of 5/10 (1.50) or bigger before requesting a WSB withdrawal. 

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Does WSB have data free? 

Yes, WSB Data Free is available through "Free Mode" on their website and also through the WSB Data Free App.

➡️ Click here to download the WSB Data Free App. 

➡️ To access the WSB site in Free Mode, click this link and then continue playing as normal.

In Free Mode, you can place bets on Pre-match Sports, Live Sports and Lucky Numbers. To bet on any Live Games or watch Live Sports, you'll need to have data or a WiFi connection. 

Learn more about using the WSB site in Free Mode.

What is the minimum deposit allowed on WSB?

You can deposit as little as R10 into your WSB account from a card or via EFT. When using a voucher to top up, the WSB minimum deposit is only R1. 

How do I FICA my World Sports Betting account?

You can deposit and play on WSB without being verified but FICA documents will be required before processing your first WSB withdrawal as per the FICA laws and regulations in South Africa.

To FICA your WSB account you must submit a copy of your ID/Passport/Driver's License and proof of residence no older than 3 months. WSB FICA documents can be sent via email to fica@wsb.co.za, WhatsApp to 064 664 4197 or by clicking "Account" and then "FICA Submission" while logged into your WSB online account.

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How do I withdraw my winnings at World Sports Betting?

Once your WSB account has been FICA verified, making withdrawals are quick and easy. Before withdrawing via EFT, add your bank details under "My Account" in the "Banking Details" section. You can also withdraw via Standard Bank Instant Boney, ABSA Cash Send and FNB eWallet.  

1️⃣ Log in to your WSB account.

2️⃣ Select the "Account" tab and then click "Withdraw Funds".

3️⃣ Enter the amount next to "Withdrawal".

4️⃣ Click the dropdown menu to select your withdrawal method.

5️⃣ Click "Process withdrawal" to confirm the transaction.

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What is the minimum withdrawal from WSB?

The minimum withdrawal amount on World Sports Betting is R50.

Why was my WSB withdrawal cancelled?

There are a few possible reasons your WSB withdrawal might have been cancelled. The most common is that your account is not FICA verified. Another possibility is that you haven't met the wagering requirements of a bonus on your account.

Lastly, you might have breached the WSB terms and conditions by breaking the rules of the site. WSB will never cancel your withdrawal without a valid reason so contact customer support and ask for a full explanation should you find yourself in this situation.

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What can I play at World Sports Betting?

Wow, where to start!? It's not an exaggeration to say there isn't much at all you can't play at World Sports Betting. From hundreds of sports leagues and interesting markets to Live Casino games like Roulette and Blackjack as well as Game Shows from multiple providers. There are also the WSB Spina Wina games, which are just like Hollywoodbets Spina Zonke slots.

The selection of WSB Lotto games is also vast, plus local and international horse racing is another option for punters. 

How do I check my ticket on WSB?

To check your bet on WSB, go to the WSB homepage and enter the code that appears on your ticket or betslip in the box under "Ticket Search". Then click the magnifying glass to see if you won.

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How does Cash Out work on World Sports Betting?

World Sports Betting offers a fantastic Cash out feature for sports bets which allows you to get paid out at the current odds even if your bet has not yet concluded. Placed bets eligible for Cash Out can be found under Account > My Bets.

Read more about WSB Cash Out and how it works.

What is turnover/playthrough/wagering and how does it work?

When your WSB account is credited with a bonus related to some or other promotion, you are required to meet certain wagering requirements before you can withdraw your winnings. These may vary but for Sports, the standard requirement is 5x the value of your bonus/voucher, For Casino Games, the wagering is usually 20x the Freeplay amount.

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What is the maximum payout at World Sports Betting?

Each WSB customer has different win and payout limits based on their risk profile. World Sports Betting pays up to R15 million on some games and markets, however, this varies greatly depending on the account.

Read more about WSB payout limits and how much you can win.

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What is Freeplay Balance at World Sports Betting?

Your Freeplay balance is where to find loyalty points which are credited to your account. You can convert these Freeplay points into your Freeplay balance at a rate of 50% meaning 100 points equals 50 Freeplay credits. Use your Freeplay credits to play by toggling the “use Free balance” button on your betslip.

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What can I use my WSB voucher for?

You can use a WSB betting voucher on any fixed odds single Sports bet. Lotto, Tote or Live Games bets cannot be placed with a WSB voucher.

What is WSB Club Prive and how do I join?

Club Prive is the WSB rewards program for Live Games players where every customer starts earning right away. Based on your account activity, points are issued to players at the start of every month and you can cash these in for Freeplay credits to play games. 

Read more about WSB Club Prive and its benefits

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What is the difference between the Ithuba and SA Lotto on WSB?

There are two options on World Sports Betting when it comes to playing the SA Lotto. You can either buy Ithuba tickets directly through WSB to play the National Lottery or place bets on SA Lotto outcomes at fixed odds.

If you choose to buy Ithuba tickets, your money goes directly into the national lottery pool and winnings are paid based on the pool. You can only win by matching 3 or more out of your selected numbers.

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However, when you bet on the SA Lotto at fixed odds through WSB, you have the option to select anywhere between 1 and 7 numbers at different odds. You are also guaranteed the payout stated on the betslip and your winnings are not affected by the number of winners in the draw.

What if the game I want to play won't open or load?

If a game isn't working, most errors can be fixed by clearing your cache which allows your browser to avoid shortcuts and load everything from the beginning. Depending on your mobile or desktop browser, the necessary steps for clearing your cache are as follows:

Google Chrome: Go to More tools > Clear browsing data > Select Cookies and other site data and Cached images and files > Click "Clear browsing data"

Mozilla Firefox: Go to the menu icon > Click on History > Clear recent history > Details > Select Cookies and Cache. Click "Clear now"

Safari: Go to Preferences > Privacy > Details > Click "Remove All"

Internet Explorer: Go to Tools > Internet Options > General > Temporary Internet files > Click "Delete Files"

If cleaning your cache doesn't work, try accessing your WSB account from another device (if possible) or removing and then reinstalling the WSB App.

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Can I change my WSB account details?

Yes, you can update details such as your mobile number and bank details by logging into your WSB account and going to Account > My Account. For security reasons, you cannot change your username or ID number once your WSB account has been created.

Can I stop myself from playing (self-exclude) at WSB?

Yes. If you feel like you want to stop playing or simply need to take a break, you can exclude yourself by clicking on the responsible gambling link under the "Account" section.

You can either set a daily deposit limit, choose a length to exclude yourself from playing Live Games or completely lock your account for anywhere from 1 month to 5 years.

Bookie Offer Summary Key Features

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SA's favourite bookie offers sports betting, casino & slot games, regular promotions, voucher deposits, ATM withdrawals and data-free betting.

 

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How do I contact World Sports Betting support?

World Sports Betting offers 24/7 customer support via email, live chat and telephone to ensure all your account queries are answered and resolved.

Tel: 0860 10 33 93
Email: support@wsb.co.za
WhatsApp: 079 712 0818
Live Chat: Click the orange speech bubble in the bottom right corner of your screen. Select a query type and wait for the agent to come online.

World Sports Betting (WSB) quick links

➡️ WSB Review

➡️ WSB Deposit Bonus

➡️ WSB Data Free Site

➡️ WSB Club Prive

➡️ WSB Lotto Results

➡️ WSB Daily Scratch Promotion

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For more about online sports betting, casino games and lotteries in South Africa, visit the Betting Guide homepage to find bookmaker reviews, promotions, betting tips and more.

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