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PalaceBet Review | Play Sports, Live Games and Lotteries at the Home of Winners

Kindly note that Palacebet has officially closed it's doors and is no longer in operation. We recommend you check out alternative betting sites like Jackpot City, Betway or Easybet instead. You can read more on the Palacebet closure here.

From the award-winning gaming and hospitality group Peermont Hotels, PalaceBet is the company's first foray into the world of online betting. PalaceBet has partnered with U.S-based betting powerhouse DraftKings to create a Sportsbook and Live Games platform that punters in South Africa love. Whether you're into betting on Sports, Horseracing, Casino or Lucky Numbers, at PalaceBet there's a good range of games available at competitive odds.

In this review, we take an in-depth look at the PalaceBet sportsbook and online casino. You'll learn about registration, mobile features, banking, customer support and much more. 

PalaceBet is licenced and regulated by the Western Cape Gambling and Racing Board, which means it’s 100% legal and safe for South Africans to play on the site. 

How to register with PalaceBet

It’s quick and easy to register an account with PalaceBet. Just follow these easy steps and you'll be placing bets in no time! Read our PalaceBet Registration Guide to get you started.

1️⃣ Visit the PalaceBet website.

2️⃣ Click the orange
Join Now button at the top right of your screen. On mobile, click the button that says "Sign Up".

3️⃣ Enter your first name, last name, date of birth and email address.


4️⃣ Enter your province, mobile number, ID/Passport number, city, address and postal code.


5️⃣ Enter your username, password and source of funds.


6️⃣ Choose whether you want to receive marketing materials and accept the site’s terms and conditions.


7️⃣ Click
Create My Account to complete the PalaceBet registration.

8️⃣ Click the link in your email to begin verifying your account.

Watch this video for a live tour of the PalaceBet site

PalaceBet Login

After completing PalaceBet registration, you’re ready to use your PalaceBet login to start betting on Sports, Live Games and more. To access your PalaceBet account, your first step is to visit the PalaceBet site and Login button at the top right of your screen.

palacebet login mobile

To log in to your PalaceBet account, enter your username or email address followed by the password you created during registration. After providing your PalaceBet login details, double-check to ensure they are 100% correct and then click the "Login" button again to access your account.

Read our PalaceBet Login Guide to learn more.

PalaceBet Welcome Offer (R25 + R6000 Deposit Bonus)

When you register with PalaceBet, the red carpet will be rolled out and you'll be welcomed to South Africa's favourite casino and sportsbook in royal style! Every new customer who registers with PalaceBet is rewarded with 3x Deposit Bonuses worth up to R6000 to use on either Sports or Casino Games!

In addition to this generous Deposit Bonus offer, you'll also get either R25 FREE to play slot games or a R50 FREE BET to use on Sports, depending on which PalaceBet Welcome Offer you choose!

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The Casino Sign Up Bonus gives you R25 in freeplay credits with a 5x playthrough requirement before you can make a withdrawal. Your R25 bonus is limited to betting on slots. To claim this offer, use WelcomeCasino as the Bonus Code when registering your account. Use your Bonus within 3 days.

CASINO WELCOME OFFERPLAYTHROUGHBONUS CODE
R25 Freeplay5xWelcomeCasino
1st Deposit: 100% up to R2 00025xWelcomeBonus
2nd Deposit: 50% up to R2 00025xWelcomeBonus2
3rd Deposit: 100% up to R2 00025xWelcomeBonus3

The Sports Sign Up Bonus is a R50 Free Bet which you can use to bet on any Pre-Match or Live Sports. To claim this offer, use WelcomeFreeBet as the Bonus Code when registering your account.

For your winnings to be withdrawable, place single bets on odds of at least 1.90 (9/10) or multibets on odds of at least 5.00 (4/1) with each leg 1.70 (7/10) or greater. Use your Free Bet within 3 days.

SPORTS WELCOME OFFERPLAYTHROUGHBONUS CODE
R50 Free Bet1xWelcomeFreeBet
1st Deposit: 100% up to R2 0005xWelcomeDeposit
2nd Deposit: 50% up to R2 0005xWelcomeDeposit2
3rd Deposit: 100% up to R2 0005xWelcomeDeposit3
Bookie Offer Summary Key Features

DEPOSIT BONUSES WORTH UP TO R4000

If you like betting on casino games and slots, there's a wide range of the best games available on Jackpot City.

  • R4000 in Deposit Bonuses When Joining
  • All the best slots from Pragmatic Play & Habanero
  • Big Selection of Live Casino Games
  • Offers the Aviator Game

PalaceBet Promotions

Premier Pursuit: Take a pre-match bet of R100 or more on any EPL match for the chance to win your share of R35 000 in prizes every month!

palacebet premier pursuit promotion sep 2022

Multibet Bonus: Get up to 50% extra winnings on your multiple bets. Must be 4 legs or more to qualify.

palacebet multibet bonus

Lucky Leg: Take a soccer accumulator with 7 or more legs, and if only one selection loses, your stake will be refunded as a free bet up to R500.

palacebet lucky leg acca insurance

Shoot n' Score Free Bet: Place R1 000 worth of bets on the English Premier League within a week and get a R250 free bet to use on another soccer match.

Alley-Oop Free Bet: Place R1000 worth of bets on the NBA within a week and get a R200 free bet to use on another Basketball game.

Boundary Beater Free Bet: Place a single bet on any cricket game and get your stake matched up to R500 with a free bet to use in-play.

Grand Slam Promo: Take a pre-match multibet of at least R25 on 3 or more selections and get a free bet equal to half your stake back, to use on any live in-play Tennis match.

palacebet grand slam tennis free bet promotion

Soccer Bet Boosts: Get enhanced odds of up to 40% on soccer multibets across the major leagues every week. Read more about PalaceBet Soccer Boosts.

Combo Boost: Put five or more selections into your betslip and get up to a 60% boost on your winnings.

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PalaceBet Desktop Site

The PalaceBet site is comparable with many well-established online bookmakers in South Africa offering similar products. On the top banner, the main betting categories include Sports, Live Betting (Sports), BetGames, Live Casino Games and Horse Racing.

The secondary horizontal menu includes Today’s Events, Results, Promotions and a button to access the Live Chat feature for Customer Support. Down the left side of the screen are some quick links to Live Sports, Casino Games and whatever else is popular at the moment.

The carousel at the top of the homepage advertises the latest offers available at PalaceBet as well as odds for featured sporting events. Below is the main sports menu which is separated into Live, Upcoming and Highlights and then further subdivided by sport. Here you can see which sports are available for live betting now and in the future.

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PalaceBet Mobile Site

The PalaceBet mobile site is fully adaptive and responsive, allowing you to easily place bets on your phone or tablet. The mobile interface is very user-friendly. It mirrors the desktop site in appearance with a few small differences in terms of navigation.

palacebet mobile site south africa

On the PalaceBet mobile site, you can access sports betting from the top of the screen while the main menu is divided into categories such as Featured, Sports, In-Play and Games.

Under the Games tab, you can find betting products such as Lucky Numbers, BetGames and Live Games. For customer support, use the same menu button in the top left of your screen and tap the speech bubble to chat live with an agent.

PalaceBet App

Enjoy having the best of sports betting and Live Casino Games at your fingertips with the PalaceBet App which you can download on your Android or Apple device.

➡️ Click here to download the PalaceBet app for your Android or iOS (Apple) device.

Read more about the PalaceBet App and how it works.

palacebet app south africa

Sports Betting Odds and Markets

The range of sports available at PalaceBet is more than sufficient with no real shortcomings. You can expect to find all the popular soccer leagues like the EPL as well as rugby, cricket, tennis and golf.

But the feather in PalaceBet’s cap is the selection of U.S. sports available on their site through their partnership with DraftKings. You can even take special prop bets on American sports like NFL which are not available anywhere else.

PalaceBet also offers betting on all the major horse racing meetings in South Africa as well as the UK and Ireland. Bet on horse racing markets such as Race Winner, Forecast, Tricast, Betting without Favourite, Place Only and even Match Betting (horse vs horse).

The PalaceBet esports offering includes both pre-match and in-play betting on games like CS:GO, DOTA 2 and many more.

PalaceBet Live Betting

Live Betting at PalaceBet is available for soccer, basketball, cricket, table tennis, esports and many more. The PalaceBet live betting platform is highly responsive and includes a built-in schedule so always know which games you'll be able to bet on in-play for up to 7 days in advance.

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PalaceBet Features

PalaceBet has a variety of cool features that enhance the user experience and make the site easier to use on both desktop and mobile.

✅ Cash Out: Take full control of your sports bets with Cash Out. You can either choose to Cash Out your entire bet or partially Cash Out, which lets the rest of your stake run its course. Read more here.

palacebet cash out

✅ Results: Keep up with what’s happening in the world of sports with up-to-the-minute results from leagues around the world.

Statistics: See match statistics for teams or players including current form, win probability, head-to-head results and more.

Match Tracker: Get alerted about significant moments in matches as they occur live and use what you see to inform your bets.

FICA Documents Upload: From your Account Profile, use this tool to upload your FICA documents and verify your account. Here's how to FICA your PalaceBet account so you can make easy withdrawals.

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PalaceBet BetGames

Play any of the awesome BetGames titles at PalaceBet any time of day or night, including the new Rock Paper Scissors. These fast-resulting games include casino classics like Poker and Baccarat plus lottery-style draws like Lucky 5 with betting options galore.

Read our PalaceBet Live Games Guide to learn more.

PalaceBet Evolution Games

These fun and interactive games are presented live in studio with payouts of up to R5 million! Play Lightning Roulette with an electrifying twist, take part in your favourite Game Shows like Deal or No Deal or try to hit massive multipliers in Crazy Time.

Watch this video of us trying out a few PalaceBet Casino Games to see how they work

PalaceBet Slots

There are 44 NetEnt (Evolution) games to choose from on PalaceBet all with different themes, payouts and bonuses. These games all feature stunning graphics and smooth gameplay to ensure a world-class online slots experience. Popular PalaceBet slots include Starburst, Narcos, Dead or Alive and Fruit Shop. You can play these games from as little as R1 and win huge cash prizes anywhere, anytime!

Read more about the PalaceBet slots and how to play.

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PalaceBet Lucky Numbers

With PalaceBet Lucky Numbers, you can place bets on hundreds of international lotteries including the SA Powerball, UK Free Lottery Daily, UK 49's, Russia Goslotto and Greece Powerball. There are draws taking place almost every hour of the day and a wide selection of betting markets to choose from. You can also check Lucky Numbers results at PalaceBet once the draw is verified.

PalaceBet Account Verification

After registering with PalaceBet, you must wait for your ID to be verified before making your first deposit. You won’t need to submit any documents at this stage—the ID number you provided during sign-up will be used to verify your account. Once the pre-verification process is complete (max 24 hours) you can then deposit and start playing on PalaceBet.

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PalaceBet Deposits

Topping up your PalaceBet account is as easy as can be! With a variety of cards and vouchers available to make deposits, your options are endless.

Make a PalaceBet deposit using any of the following methods:

💰 Credit/Debit Card

💰 EFT

💰 Zapper

💰 Ozow

💰 1Voucher

💰 OTT Voucher (Min. deposit R25)

easybet sign up bonus r50 betting guide banner

PalaceBet Withdrawals

Withdrawals at PalaceBet are only processed via EFT. Successful PalaceBet withdrawals take 3-5 business days to reflect in your bank account.

Read our PalaceBet Deposit and Withdrawal Guide.

PalaceBet FICA Requirements

For PalaceBet withdrawals, you'll need to upload the following documents using the Document upload tool under your account profile:

📃 Copy of ID/Passport

📃 Proof of address


📃 Bank statement

fica south africa

Here's how to FICA your PalaceBet account so you can make easy withdrawals.

PalaceBet Customer Support

PalaceBet customer support is available to help via live chat, telephone or email. Support hours are from 6 am to 10 pm every day.

Live Chat: Click the speech bubble at the bottom right of the homepage
Phone: 0860 725 223
Email: support@palacebet.co.za

PalaceBet Social Media

Follow PalaceBet on Twitter
Follow PalaceBet on Facebook

palacebet facebook

How We Rate PalaceBet

We're pleased to say that Peermont has managed to translate the prestige of its brick-and-mortar casinos into a pleasurable online betting experience at PalaceBet. The betting products on offer are enough to keep most punters satisfied whether you're a fan of betting on Sports, Live Games or Lotteries.

Our only gripes with PalaceBet are the slow verification process which prevents you from playing right after signing up, and the limited range of deposit methods available on the site.

Bookie Offer Summary Key Features

DEPOSIT BONUSES WORTH UP TO R4000

If you like betting on casino games and slots, there's a wide range of the best games available on Jackpot City.

  • R4000 in Deposit Bonuses When Joining
  • All the best slots from Pragmatic Play & Habanero
  • Big Selection of Live Casino Games
  • Offers the Aviator Game

💗 Legal operator with a good reputation

💗 Easy-to-use site with seamless mobile betting


💗 Horse racing available incl. Match Betting


💗 BetGames and other live-hosted casino games


💗 Fixed-odds betting on international lotteries


💗 Live Schedule for in-play games


💗 Betting props available on U.S. Sports

❌ Pre-verification required before depositing

❌ No virtual sports available

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For more about online casinos, lotteries and sports betting in South Africa, visit the Betting Guide homepage where you can find bookmaker reviews, promotions, betting tips and more. 

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