PalaceBet Review - Play Sports, Live Games and Lotteries at the Home of Winners
From the award-winning gaming and hospitality group Peermont Hotels, PalaceBet is the company's first foray into the world of online betting. With the launch of PalaceBet, they've partnered with U.S-based betting powerhouse DraftKings to create a Sportsbook and Live Games platform that punters in South Africa will love.
In this review, we take an in-depth look at the PalaceBet sportsbook and online casino. You'll learn about registration, bonuses, mobile features, banking, customer support and much more.
PalaceBet is licenced and regulated by the Western Cape Gambling and Racing Board, which means it’s 100% legal and safe for South Africans to play on the site.
Whether you're into betting on Sports, Horseracing, Casino or Lucky Numbers there's a good range of games available at PalaceBet at competitive odds. With a generous welcome offer and a growing selection of promotions to choose from, there's also a lot to stick around for.
How to register with PalaceBet
1️⃣ Visit the PalaceBet website.
2️⃣ Click the orange Join Now button at the top right of your screen. On mobile, click the button that says "Sign Up".
3️⃣ Enter your first name, last name, date of birth and email address.
4️⃣ Enter your province, mobile number, ID/Passport number, city, address and postal code.
5️⃣ Enter your username, password and source of funds.
6️⃣ Choose whether you want to receive marketing materials and accept the site’s terms and conditions.
7️⃣ Click Create My Account to complete the PalaceBet registration.
8️⃣ Click the link in your email to begin verifying your account.
After completing PalaceBet registration, you’re ready to use your PalaceBet login to start betting on Sports, Live Games and more. To access your PalaceBet account, your first step is to visit the PalaceBet site and Login button at the top right of your screen. Read our PalaceBet Login Guide to get you started.
Enter your username or email address followed by the password you created during sign up. After providing your PalaceBet login details, double-check to ensure they’re 100% correct and then click the Login button again to access your account.
PalaceBet Welcome Bonus
To welcome you to PalaceBet, your royal welcome into the casino includes a 100% match up to R1 000 on your First Deposit. What this means is PalaceBet will double your First Deposit up to R1000 so you have some extra money to play with.
If you aren't into betting on sports, you can claim the PalaceBet Live Games Bonus instead. Use it to play BetGames such as Dice Duel and Lucky 5 or Evolution Games such as Roulette and Blackjack or Game Shows like Gonzo's Treasure Hunt, Crazy Time and Dream Catcher.
To claim your bonus, simply deposit at least R50 into your PalaceBet account and it will be credited to your ‘sport bonus balance’ soon thereafter. Get help claiming your PalaceBet Welcome bonus.
PalaceBet Bonus Wagering Requirements
To make a PalaceBet withdrawal, you need to convert your bonus balance into cash. Your deposit and bonus must each be wagered 5 times at odds of at least 7/10 (1.70) for single bets and odds of 18/10 (2.80) for multiple bets with each leg 4/10 (1.4) or bigger. Read the full terms and conditions of the PalaceBet Welcome Bonus.
Lucky Leg: Take a soccer accumulator with 7 or more legs, and if only one selections loses, your stake will be refunded as a free bet up to R500.
Shoot n' Score Free Bet: Place R1 000 worth of bets on the English Premier League within a week and get a R250 Free Bet to use on another soccer match.
Alley-Oop Free Bet: Place R1000 worth of bets on the NBA within a week and get a R200 Free Bet to use on another Basketball game.
Boundary Beater Free Bet: Place a single bet on any cricket game and get your stake matched up to R500 with a Free Bet to use in-play.
Combo Boost: Put five or more selections into your betslip and get up to a 60% boost on your winnings.
PalaceBet Desktop Site
The PalaceBet site is comparable with many well-established online bookmakers in South Africa offering similar products. On the top banner, the main betting categories include Sports, Live Betting (Sports), BetGames, Live Games (Casino) and Horse Racing.
The secondary horizontal menu includes Today’s Events, Results, Promotions and a button to access the Live Chat feature for Customer Support. Down the left side of the screen are some quick links to Live Sports, Casino Games and whatever else is popular at the moment.
The carousel at the top of the homepage advertises the latest offers available at PalaceBet as well as odds for featured sporting events.
Below is the main sports menu which is separated into Live, Upcoming and Highlights and then further subdivided by sport. Here you can see which sports are available for live betting now and in the future.
PalaceBet Mobile Site
The PalaceBet mobile site is fully adaptive and responsive, allowing you to easily place bets on your phone or tablet. The mobile interface is very user-friendly. It mirrors the desktop site in appearance with a few small differences in terms of navigation.
On the PalaceBet mobile site, you can access sports betting from the top of the screen while the main menu is divided into categories such as Featured, Sports, In-Play and Games.
Under the Games tab, you can find betting products such as Lucky Numbers, Betgames and Live Games. For customer support, use the same menu button in the top left of your screen and tap the speech bubble to chat live with an agent.
There is no PalaceBet app to download, however the mobile site has all the same betting products available and is simple to use.
Sports Betting Odds and Markets
The range of sports available at PalaceBet is more than sufficient with no real shortcomings. You can expect to find all the popular soccer leagues as well as rugby, cricket, tennis and golf.
But the feather in PalaceBet’s cap is the selection of U.S. sports available on their site through their partnership with DraftKings. You can even take special prop bets on American sports which are not available elsewhere.
PalaceBet also offers betting on all the major horse racing meetings in South Africa as well as the UK and Ireland. Bet on horse racing markets such as Race Winner, Forecast, Tricast, Betting without Favourite, Place Only and even Match Betting (horse vs horse).
The PalaceBet esports offering includes both pre-match and in-play betting on games like CS:GO, DOTA 2 and many more.
PalaceBet Live Betting
Live Betting at PalaceBet is available for soccer, basketball, cricket, table tennis, esports and many more. The PalaceBet live betting platform is highly responsive and includes a built-in schedule so always know which games you'll be able to bet on live up to 7 days in advance.
PalaceBet has a variety of cool features that enhance the user experience and make the site easier to use on both desktop and mobile.
✅ Results: Keep up with what’s happening in the world of sports with up-to-the-minute results from leagues around the world.
✅ Statistics: See match statistics for teams or players including current form, win probability, head to head results and more.
✅ Match Tracker: Get alerted about significant moments in matches as they occur live and use what you see to inform your bets.
✅ FICA Documents Upload: From your Account Profile, use this tool to upload your FICA documents and verify your account.
PalaceBet Casino and Live Games
PalaceBet BetGames: Play any of the awesome BetGames titles at PalaceBet any time of day or night, including the new Rock Paper Scissors. These fast-resulting games include casino classics like Poker and Baccarat plus lottery-style draws like Lucky 5 with betting options galoe. Read our PalaceBet Live Games Guide to learn more.
PalaceBet Evolution Games: These fun and interactive games are presented live in-studio with payouts of up to R5 million! Play Lightning Roulette with an electrifying twist, take part in your favourite Game Shows like Deal or No Deal or try to hit massive multipliers in Crazy Time.
PalaceBet Lucky Numbers
With PalaceBet Lucky Numbers, you can place bets on hundreds of international lotteries including the SA Lotto, UK 49's, Russian Goslotto and Greece Powerball. There are draws taking place almost every hour of the day and a wide selection of betting markets to choose from. You can also check Lucky Numbers results at PalaceBet once the draw is verified.
PalaceBet Account Verification
After registering with PalaceBet, you must wait for your ID to be verified before making your first deposit. You won’t need to submit any documents at this stage—the ID number you provided during sign-up will be used to verify your account.
Once the pre-verification process is complete (max 24 hours) you can deposit and claim your PalaceBet Welcome Bonus.
You can make a PalaceBet deposit using any of the following methods:
- Credit/Debit Card
- OTT Voucher (Min. deposit R25)
Withdrawals at PalaceBet are only processed via EFT. Successful PalaceBet withdrawals take 3-5 business days to reflect in your bank account.
PalaceBet FICA Requirements
For PalaceBet withdrawals, you'll need to upload the following documents using the Document upload tool under your account profile:
Copy of ID/Passport
Proof of address
PalaceBet Customer Support
PalaceBet customer support is available to help via live chat, telephone or email. Support hours are Monday to Friday (10h00-22h00), Saturday and Sunday (10h00-17h00), Public Holidays (10h00-17h00).
PalaceBet Social Media
How We Rate PalaceBet
We're pleased to say that Peermont has managed to translate the prestige of its brick and mortar casinos into a pleasurable online betting experience at PalaceBet.
The betting products on offer are enough to keep most punters satisfied whether you're a fan of betting on Sports, Live Games or Lotteries.
Our only real complaints about PalaceBet are the slow verification process which prevents you from playing right after signing up, and the limited range of deposit methods available on the site.
💗 Legal operator with a good reputation
💗 Welcome bonus of up to R1 000
💗 Easy-to-use site with seamless mobile betting
💗 Horse racing available incl. Match Betting
💗 BetGames and other live-hosted casino games
💗 Fixed-odds betting on international lotteries
💗 Live Schedule for in-play games
💗 Betting props available on U.S. Sports
❌ Pre-verification required before depositing
❌ No Casino or Live Games promotions
❌ Deposit options limited to cards and EFT
❌ No virtual sports available
For more about online casinos, lotteries and sports betting in South Africa, visit the Betting Guide homepage where you can find bookmaker reviews, promotions, betting tips and more.